BC Poker KYC Policy – Know Your Customer Requirements
Know Your Customer (KYC) is the identity verification process that BC Poker platform conducts in accordance with its licence from Anjouan Licensing Services Inc. (ALSI) and international anti-money laundering standards. The process confirms that account holders are who they say they are, prevents underage access, and reduces the risk of fraudulent or illegal financial activity on the platform. KYC protects both the platform and individual players by ensuring that account funds belong to legitimate, verified owners.
When KYC Verification Is Required at BC Poker
Registration does not require immediate KYC completion. Players can access the basic platform features without verification. However, KYC is triggered or required in the following situations:
- transaction volume reaches internal thresholds based on cumulative deposit or withdrawal amounts;
- a withdrawal request is submitted above a specified amount;
- account activity triggers a risk review, such as unusual transaction patterns or behavior that matches fraud indicators;
- the player requests access to KYC-gated promotions, including the $5 BCD no-deposit bonus available to verified accounts;
- enhanced due diligence is initiated based on the player’s jurisdiction or transaction profile.
Until KYC is completed, withdrawal processing and access to certain bonuses remain restricted. Completing verification in advance of these thresholds prevents delays when a withdrawal is requested.
Documents Required for BC Poker KYC
The following documents are accepted for standard KYC verification:
| Document type | Accepted formats |
|---|---|
| Identity document | Valid passport, national identity card, or government-issued driving licence |
| Proof of address | Bank statement or utility bill issued within the last 3 months |
| Source of funds (if requested) | Employment contract, payslip, bank statement showing income, or crypto acquisition records |
Document quality requirements:
- images must be clear, in colour, and show the full document without cropped edges;
- glare, shadow, or blur that obscures any part of the document will cause the submission to be rejected;
- expired documents are not accepted regardless of type.
Identity Verification Process
The standard KYC process at BC Poker follows these steps:
- Log in to the account and navigate to the verification section in account settings.
- Upload a clear image of the identity document (front and back if applicable).
- Complete the liveness check by taking a selfie or following the on-screen instructions for facial verification.
- Submit the proof of address document.
- Wait for the verification outcome – automated review completes within minutes in most cases; manual review may take up to 24 hours.
Once verification is approved, the account status updates to verified. All restricted features including withdrawals and KYC-gated bonuses become accessible. BC Poker uses both automated document processing and manual review for submissions that require additional assessment.
Age Verification at BC Poker
BC Poker permits access only to users aged 18 or older. Age is confirmed through the identity document submitted during KYC, which must show a date of birth confirming the player meets the minimum age requirement at the time of verification.
If an account is found to belong to a person under 18 at any point – whether detected during KYC review, through a support enquiry, or through risk monitoring – the following steps are taken immediately:
- account is blocked without warning;
- all funds on the account are frozen pending investigation;
- the funds are held until the identity of the legitimate deposit source is established and a return process is initiated.
BC Poker does not allow underage accounts to withdraw funds, retain bonuses, or continue gameplay under any circumstances.
Enhanced Due Diligence (EDD) at BC Poker
Enhanced Due Diligence is a higher level of verification applied in specific cases where the standard KYC process is not sufficient. EDD is triggered by:
- high transaction volume accounts that exceed standard thresholds by a significant margin;
- players based in, or transacting frequently with, jurisdictions classified as higher risk under FATF frameworks;
- accounts identified or suspected to be held by Politically Exposed Persons (PEPs) or individuals connected to them.
Under EDD, BC Poker may request additional documentation beyond the standard KYC set. This can include formal confirmation of employment or business income, source of wealth documentation, or detailed records of cryptocurrency acquisition. EDD reviews are conducted by the compliance team and may take longer than standard verification. Accounts subject to EDD have restricted functionality until the enhanced review is completed.
KYC Failure – What Happens If Verification Is Unsuccessful
A KYC submission may fail for the following reasons:
- document image is unclear, partially obscured, or cropped;
- the document has expired at the time of submission;
- the name, date of birth, or address on the document does not match the details registered on the account;
- document type is not accepted under BC Poker’s current KYC framework.
When a submission is rejected, the player receives a notification specifying the reason. A new submission can be made after correcting the issue. There is no penalty for a failed first submission provided the player acts in good faith.
If repeated submissions fail and verification cannot be completed, BC Poker may restrict the account to deposit-only status, limit withdrawal amounts, or suspend the account entirely until the verification issue is resolved. Support is available through Live Chat (24/7) to assist with the process.
